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Terms & Conditions

Cancellation policy

If cancellation is made 14 days before your activity, you will receive a full refund. After that, you can receive credit for the activity within 6 months upon presenting a medical certificate. No refunds will be given. You will receive credit for an activity equivalent to the amount you have purchased (some horseback riding tours are seasonal, and we cannot guarantee that you can ride the same type of tour as you canceled).

Cancellations should be made via email: bokning@hastakeriet.se. Make sure you receive a confirmation that the cancellation has been received.

Riding level

The tour leader reserves the right to deny you the ride (without any claim for compensation) if you have indicated an incorrect riding level.

Maximum weight

The tour leader reserves the right to deny you the ride (without any claim for compensation) if you have provided incorrect weight information, and it is evident that your actual weight exceeds the stated maximum weight.

In case of accidents

At Häståkeriet, we always prioritize the safety of our customers and horses. However, it is important to be aware that all horseback riding and horse handling are done at your own risk.

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